1. Introduction
8kbetsWelcome to . This privacy policy ("Policy") explains that 8kbets How your personal information is collected, stored, used, and kept secure. This policy applies to our website, mobile app, and all digital services.
8kbetsBy using any service on , you are considered to have read and accepted this privacy policy. Protecting your information is our top priority — we want you to use our platform with complete confidence.
2. What Information We Collect
8kbets Two types of data are collected — information you provide directly and data collected automatically while you use the platform.
Information You Provide Directly
- Identity Details: Full name, date of birth, national ID number.
- Contact Information: Mobile number, email address, current address.
- Financial Information: bKash/Nagad/Rocket number, bank account details.
- KYC Documents: Photo of national ID or passport.
Automatically Collected Information
- IP address and device information (OS, browser, screen resolution).
- Session data — login time, browsing patterns, page visits.
- History of betting and gaming activity.
- Information collected through cookies and tracking technologies.
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Full name and date of birth | Identity Verification & Age Confirmation | Yes |
| Mobile Number | OTP Verification & Security | Yes |
| Email Address | Account Notifications | Yes |
| Financial Information | Managing Deposits & Withdrawals | Yes |
| Device Information | Security & Fraud Prevention | Automatic |
| Betting History | Account Management & Dispute Resolution | Automatic |
3. How We Use Your Information
8kbets Your information is used only for specific, legitimate purposes. We never use your data for anything unrelated to those purposes.
- Account Management: Registration, login, and password recovery.
- Identity Verification (KYC): Age verification and anti-money laundering compliance.
- Financial Transactions: Processing deposits, withdrawals, and bonus payouts.
- Customer Support: Issue resolution and complaint handling.
- Security: Fraud detection and account protection.
- Legal Obligations: Meeting regulatory requirements.
- Relevant Offers: Bonuses and promotions tailored to your preferences (opt-out available).
4. Data Retention & Retention Period
8kbets Your data is not stored longer than necessary. It is retained only for as long as needed to deliver our services.
- Active Account: All information is retained for as long as the account remains active.
- Closed Accounts: Even after account closure, data may be retained for up to 5 years to meet legal obligations.
- Transaction Records: Financial transaction records are retained for a minimum of 7 years.
- Log Files: Server logs are typically retained for up to 90 days.
Once the retention period expires, data is securely deleted in a way that makes recovery impossible.
5. Data Sharing Policy
8kbets Your personal information is never sold to third parties. However, in limited circumstances, data may be shared with trusted partners:
- Payment Processors: bKash, Nagad, Rocket — used solely to process transactions.
- KYC Provider: Trusted third parties for identity verification.
- Law Enforcement Agencies: Upon receipt of a legal directive or court order.
- Regulatory Authority: To meet licensing authority requirements.
6. Cookie Policy
8kbets's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device.
Types of Cookies We Use
- Essential Cookies: For login sessions and security — these cannot be disabled.
- Functional Cookies: To remember your preferences and language settings.
- Analytics Cookies: Used to understand how the platform is used — opt-out available.
- Security Cookies: To detect fraud and bot activity.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to not work properly.
7. Your Rights
8kbetsAs a user of , you have full rights over your own data. Your key rights are outlined below:
Right to Access
You may request to view any information we hold about you at any time.
Right to Rectification
If any information is incorrect, you can request a correction and we will act on it promptly.
Right to Erasure
After account closure, you may request deletion of your data beyond what is required by legal obligations.
Right to Restrict Processing
You may request that your data be used only for specific purposes.
Right to Data Portability
You can request a copy of your data in a machine-readable format.
Right to Opt Out of Marketing
You can opt out of promotional emails or SMS at any time, directly from the message.
8. Security Measures
Protecting Your Information 8kbets Industry-leading security measures are in place. Our security infrastructure operates on the following levels:
- SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
- Firewall & DDoS Protection: Our servers are protected by multiple layers of security.
- Two-Factor Authentication (2FA): Additional verification available when logging into your account.
- Regular Security Audits: Periodic audits conducted by external experts.
- Access Control: Only authorized staff members can access user information.
- Data Backup: Regular encrypted backups are stored in a secure location.
In the event of a security breach, we will notify affected users as quickly as possible in accordance with legal guidelines and take all necessary steps.
9. Children's Privacy
8kbets Strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18. Age verification is mandatory at the time of registration.
If a parent or guardian discovers that their minor child has 8kbetshas registered, then immediately support@8kbets.funPlease contact us and we will immediately delete that account along with all associated data.
10. Policy Changes
8kbets This privacy policy may be updated from time to time, based on changes to our services, new legal requirements, or user feedback.
- For minor changes, the "Last Updated" date at the top of the page will be revised.
- For significant changes, advance notice will be provided via email or platform notification.
- Continued use of the service after any changes constitutes your acceptance of the updated policy.
We recommend checking this page from time to time to stay up to date with our latest policy. If you have any questions, feel free to reach out at any time.